Frequently-asked questions

Will I be reminded about my appointment?

Of course! We will send you a text message 24 hours before your booking to remind you about your appointment. Can't make the appointment? Be sure to contact us right away.

Where is Hair Intentions located?

We're conveniently located in the heart of Rothesay Bay, close to Brown's Bay. Our address is 2/2 Knights Road. Click here for directions to our salon.

What should I do to prepare for my appointment?

Before your appointment, please come with clean, dry hair. You can also choose to bring a reference photo so our stylist can see what look you want to achieve. Doing this will help us achieve the best results for your hair transformation.

How long will my appointment take?

Your appointment duration depends on the service you booked. Typically, it should take between 1 and 3 hours. We'll ensure to keep you informed throughout your visit.

What is your cancellation policy?

Our cancellation policy allows cancellations up to 24 hours before your appointment. Please notify us as soon as possible if you need to reschedule or cancel.